Your privacy is a priority at max77. This document clearly explains what data we collect, why we collect it, how it is used, and your rights as a player to control your personal information. We've written this in plain language — no confusing legal jargon.
Max77 takes player privacy seriously. This Privacy Policy explains how max77 ("we", "the platform") collects, stores, uses, and protects your personal information when you use our services on this website. This Policy applies to all registered players and visitors accessing the max77 platform.
By registering an account with max77 or using any of our services — including Sports Betting on the Malaysia Super League and EPL, baccarat, blackjack, roulette, poker, and Live Casino — you agree to the collection and use of your data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy us. Together, these documents govern the entire relationship between you and max77 as an online betting and casino platform for Malaysian players.
Max77 never sells, rents, or trades players' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data is collected solely to allow us to operate the platform securely and to deliver the best possible experience to you as a Malaysian player.
Max77 collects several categories of personal data from our players. Below is a detailed breakdown of the types of data collected, how it is collected, and why it is needed:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number | Registration form, KYC process |
| Contact Data | Email address, Malaysian phone number | Registration form |
| Financial Data | Malaysian bank details, deposit and withdrawal records in RM | Deposit process via DuitNow, FPX, Touch 'n Go, etc. |
| Game Data | Betting history, game type, wager amounts, outcomes | Activity within the platform is recorded automatically |
| Technical Data | IP address, device type, web browser, operating system | Automatically logged by the system |
| Usage Data | Pages visited, session duration, clicks, game preferences | Cookies and similar tracking technologies |
| Communication Data | Live chat transcripts, support emails, feedback | Interactions with the max77 support team |
This is data you actively provide when registering an account, submitting identity verification documents for the KYC process, contacting customer support, completing surveys, or interacting with any feature on the max77 platform that requires direct input from you.
When you use the max77 platform, our systems automatically record certain technical information. This includes your device's IP address, browser type and version, operating system, access date and time, pages visited, and general usage patterns. This data is necessary for platform operations, fraud detection, and improving the user experience.
When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, or CIMB Clicks, the relevant transaction information is shared with us by those payment providers for verification and processing purposes. max77 does not store your full card or bank account details – only the transaction information required to record your RM deposits and withdrawals.
Max77 uses collected personal data only for legitimate purposes that are necessary for the platform's operation. Below is a complete list of the purposes for which your data is used:
Max77 does not use your data to make automated decisions that significantly affect you without any human involvement, except within automated fraud detection systems that are continuously monitored by our security team.
If you opted in during registration, max77 may send you information about promotions, bonuses, and the latest offers relevant to your gaming activity. You can unsubscribe from promotional communications at any time through the notification settings in your account or by contacting our support team.
Max77 does not sell, rent, or disclose players' personal data to third parties for their own commercial purposes. However, there are specific situations where max77 is required to share certain information with certain parties for legitimate operational purposes:
Max77 works with a carefully selected network of third-party service providers to help operate our platform. These include payment service providers such as gateways for processing DuitNow, FPX, and Malaysian e-wallet transactions, cloud computing providers for server hosting, and live casino game software suppliers. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
Max77 may be required to disclose player information to the relevant authorities if obligated to do so by law, court order, or a legitimate formal request from a law enforcement agency. This includes investigations related to money laundering, fraud, or other financial crimes. max77 will not disclose more information than is necessary in such situations.
Should max77 be involved in a merger, acquisition, or asset sale, player data may be transferred as part of those assets. In such circumstances, players will be informed in advance, and the new entity will be bound by this Privacy Policy or one that is equivalent or more stringent.
Max77 never shares data with advertisers for targeted advertising purposes, does not sell user profiles to any third party, and does not use player data for any purpose beyond the scope stated in this Privacy Policy.
Player data security is one of max77's most significant investments. We employ multiple layers of technical and organisational safeguards to keep your data secure:
All communications between your browser and max77 servers are encrypted using 256-bit SSL/TLS — the same standard used by Malaysia's leading financial institutions, including Maybank and CIMB. This means all transmitted data, including login credentials, MYR transaction data, and personal information, cannot be intercepted or read by third parties.
Player data is stored on secured servers in certified data centres with strict physical access controls. Passwords are never stored in plain text – all passwords are hashed using modern cryptographic algorithms. Access to the player database is restricted to authorised personnel only, and every access is logged.
Max77's security team continuously monitors systems to detect any suspicious activity or unauthorised access attempts. Our automated intrusion detection system will immediately alert the security team upon any suspicious anomalies detected on our accounts or systems.
Max77 conducts regular security audits by independent experts to identify and address any vulnerabilities in our systems. This includes comprehensive penetration testing and code reviews to ensure our platform consistently meets the latest security best practices.
Max77 staff access to player data is governed by a strict need-to-know principle. Customer support staff can only view the information necessary to resolve a player's issue — they do not have access to passwords or full financial data. All staff access is logged and monitored.
In the event of a data breach that may affect your personal information, max77 is committed to notifying affected players within 72 hours of identifying the incident — in line with data protection best practices. A notification will be sent to your registered email address with a description of what occurred and the steps you should take.
The max77 platform uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance your experience as a player. Below is an explanation of the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the max77 platform and may prevent you from logging in or playing. For optional cookies, you may opt out without affecting the platform's core functionality.
As a player who has placed their trust in max77, you have certain rights regarding your personal data. We fully respect these rights and provide a straightforward process for you to exercise them:
You have the right to request a copy of all personal data we hold about you. max77 will provide a complete report within 14 business days of receiving your request.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly from your account profile settings.
You may request the deletion of your personal data ("right to be forgotten"). Such requests will be processed subject to max77's legal obligations to retain certain records for compliance purposes.
You may object to the processing of your data for specific purposes, in particular processing for direct marketing or promotional communications from max77.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another platform should you choose to do so.
In certain circumstances, you may request that max77 restrict how we process your data while a dispute or review is in progress.
To exercise any of the rights listed above, please contact the max77 privacy team by email at support@max77-jit.com stating the right you wish to exercise and your account details. We are committed to processing all related requests within 14 business days.
Max77 does not retain personal data for longer than is necessary for its original purpose of collection or to meet applicable legal requirements. Below are the data retention guidelines for key data categories:
Once the relevant retention period has expired, data will be securely deleted or anonymised so that it can no longer be linked to you personally.
The max77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Account registration by those under 18 is strictly prohibited and constitutes a violation of max77's Terms & Conditions.
If you believe that a child or individual under the age of 18 has registered an account or used the max77 platform without authorisation, please contact us immediately at support@max77-jit.com. We will investigate promptly, close the account in question, and delete all data relating to that individual.
Max77 applies a rigorous age verification process during registration and before processing a player's first withdrawal. That said, we recognise that no online system is perfect — parents and guardians are encouraged to monitor their children's internet use and make use of parental control tools available on their devices.
Max77 reserves the right to update or amend this Privacy Policy at any time in response to operational changes, changes in applicable law, or the introduction of new features that affect how data is collected or used.
When significant changes are made to this Privacy Policy, max77 will notify players via an in-platform notification and an email to your registered address at least 14 days before the changes take effect. The latest update date is always displayed at the top of this page for your reference.
Continued use of the max77 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes, you have the right to close your account and request deletion of your data before those changes take effect.
For any questions, concerns, or requests relating to this Privacy Policy and your personal data, please contact us at support@max77-jit.com or via the 24/7 Live Chat within the max77 platform. Please include "Privacy Request" in your email subject line for faster processing. Our team will respond within 3 business days.
For requests relating to your personal data or questions about this Privacy Policy:
Six core principles that guide how max77 handles the personal data of Malaysian players
All data transmitted between your device and max77's servers is protected by 256-bit SSL encryption – the same standard used by Maybank2u and CIMB Clicks. Every MYR transaction, every login, and every interaction is fully secured from prying eyes.
Max77 has never sold, rented, or disclosed players' personal data to advertisers or data brokers for commercial purposes. Your data belongs to you — we use it solely to operate the platform and deliver the services you signed up for.
You have full control over your personal data at max77 — the right to access, correct, delete, or transfer it. Our privacy request process is straightforward, efficient, and handled by a trained team within 14 business days.
Max77 only collects data that is strictly necessary for the platform's operation. We do not collect excessive or irrelevant information beyond the scope of the services you use. The principle of data minimisation is fundamental to how we design our data collection systems.
Should there be any significant changes to how we handle your data, max77 will notify you in advance via email and platform notification — not bury it in unannounced terms updates. Transparency is a core value of ours when it comes to privacy.
Max77's data privacy practices are built on internationally recognised data security standards. Our systems and processes are reviewed regularly by independent experts to ensure we are always applying the latest best practices in player data protection.
The most frequently asked questions from players about privacy and data protection at max77
With a transparent privacy policy, 256-bit SSL encryption, and our commitment to never selling your data, playing at max77 is a safe choice for Malaysian players.
For individuals aged 18 and above only. Subject to Terms & Conditions. Bet responsibly.